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AI Assistant

Configuring Your AI Personality

AI Assistant Settings


Go to AI Assistant in the sidebar. These settings control both SMS and Voice AI.


Personality

  • Tone: Choose from Professional, Casual, Formal, Enthusiastic, or Direct
  • Greeting: What the AI says when someone first contacts you

  • Business Hours

  • Set your working hours
  • Set an after-hours message

  • Services & Pricing

  • List your services with pricing
  • The AI references these when customers ask about costs

  • FAQ

  • Add common questions and answers
  • The AI uses these to respond accurately